Radio Teleswitch Service electricity meter shutdown

Published: 23 September 2025

Ofgem has begun the phased shutdown of all electricity meters which use the Radio Teleswitch Service (RTS). RTS was introduced in the 1980s but is now reaching the end of its operational life as it can no longer be adequately maintained.

Residents with meters using RTS have been contacted multiple times by their energy supplier informing them that they need to upgrade to a smart meter.

It is understood that some residents may be worried that the communications they have received from their energy supplier is a scam, or that they need to pay for the new meter.

This is a genuine campaign and that residents will not have to pay to have a new meter installed.

 More information can be found on the Ofgem website:  RTS shutdown information.